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Legal · London & Nairobi

Terms & Privacy

The terms governing STURMOST services and how we collect, use, and protect your information.

Terms of Service

1.Acceptance of Terms

By accessing and using STURMOST TECHNOLOGIES LTD services, including our website, mobile applications, software development, fintech platforms, and any other services we provide, you accept and agree to be bound by these terms and conditions. These terms apply to all users, clients, and companies who engage with our services.

2.Services Provided

STURMOST provides comprehensive technology solutions including:

  • Custom software development
  • Mobile application development
  • Website design and development
  • Fintech platform development
  • Cloud infrastructure services
  • AI and machine learning solutions
  • Enterprise software solutions
  • Digital transformation consulting

3.Project Terms for Companies

3.1 Project Scope: All projects begin with a detailed scope document outlining deliverables, timelines, and specifications. Changes to scope require written approval and may affect pricing and timelines.

3.2 Intellectual Property: Upon full payment, clients receive ownership of custom-developed code and materials. STURMOST retains rights to general methodologies, frameworks, and pre-existing intellectual property.

3.3 Confidentiality: We maintain strict confidentiality of all client information, business processes, and proprietary data throughout and after project completion.

3.4 Project Timeline: Timelines are estimates based on project complexity and client responsiveness. Delays caused by client feedback cycles or scope changes may extend delivery dates.

4.Payment Terms

4.1 Payment Schedule: Projects typically follow a milestone-based payment structure:

  • 25–50% deposit upon project commencement
  • Progress payments at defined milestones
  • Final payment upon project completion and delivery

4.2 Payment Methods: We accept bank transfers, credit cards, and digital payments. International clients may use wire transfers or our fintech platform.

4.3 Late Payments: We understand that payment delays can occur. We’ll work with you to find a solution. If payment is significantly overdue, we may discuss a small administrative fee, but our priority is maintaining a positive working relationship.

4.4 Delayed Payout Penalties: If any project payouts are delayed, penalties will be customizably adjusted and added based on the specific circumstances and duration of the delay. These penalties will be communicated in writing and added to the outstanding balance.

4.5 Currency: All quotes are provided in USD, GBP, or local currency as agreed. Exchange rate fluctuations exceeding 5% may require price adjustments for long-term projects.

5.Support & Warranty

5.1 Warranty Period: We provide a 90-day warranty on all delivered software for critical bugs and functionality issues identified in the original specification.

5.2 Ongoing Support: Post-launch support and maintenance packages are available separately. Emergency support is available 24/7 for critical systems.

5.3 Third-Party Dependencies: Issues arising from third-party services, APIs, or platform changes are not covered under warranty but can be addressed through support contracts.

6.Limitation of Liability

STURMOST's liability is limited to the total amount paid for the specific project. We are not liable for indirect, consequential, or business interruption damages. Our maximum liability shall not exceed the project value or £50,000, whichever is lower.

7.Payment Terms and Project Continuity

7.1 Payment Timeline: Clients are expected to pay within 30 days of project completion. We’re happy to work with clients who need additional time and are open to discussing flexible payment arrangements.

7.2 Late Payment Communication: If payment is delayed, we’ll reach out to discuss the situation and find a mutually agreeable solution.

7.3 Payment Plans: For clients experiencing financial difficulties, we offer flexible payment plans. Contact us to discuss options.

7.4 Project Continuity: We prefer to maintain project continuity and work collaboratively to resolve payment issues.

7.5 Refund Policy: If circumstances require project termination, we’ll work with clients to determine fair refund arrangements based on work completed and project status.

7.6 Dispute Resolution: In the rare event of payment disputes, we prefer to resolve matters through direct communication and mediation.

7.7 Non-Payment and Communication Failure: If clients fail to complete payments and stop responding to calls or messages, projects will be terminated. Refunds of cash will be made after 5 years to allow legal investigation. If developer time was wasted, no money will be refunded. Clients may provide proof of any payments made. For terminated projects and refund countdown timers, visit our Terminated Projects page.

8.Terms Acceptance and Modifications

8.1 Acceptance of Terms: By engaging with STURMOST TECHNOLOGIES LTD services, you acknowledge that you have read, understood, and agree to be bound by these terms.

8.2 Right to Modify Terms: We reserve the right to change the terms and privacy policy at any time without prior notice. Continued use after changes constitutes acceptance of the modified terms.

8.3 Adherence to Terms: Both STURMOST and our clients are expected to comply with these terms throughout the business relationship.

8.4 Terms Suitability: If you find our terms unsuitable, do not use our products or request development. By proceeding, you confirm the terms are acceptable.

8.5 Legal Team Contact: Report concerns to the legal team at support@sturmost.com. We review and respond to inquiries in a timely manner.

9.Sturformation UK Company Registration Service

9.1 Service Description: STURMOST TECHNOLOGIES LTD provides UK limited company registration services for non-UK residents through our Sturformation service, including company formation, registered office address, business address services, and related compliance support.

9.2 Package Pricing: Our Non-Residents Complete Package is priced at €1,000 — an all-inclusive fee covering company registration, Companies House filing fees, and included services.

9.3 Payment Terms: Full payment of €1,000 is required before we commence registration. Payment via bank transfer, credit card, or other agreed methods.

9.4 Service Delivery: Typical processing time is 5–10 business days, subject to Companies House processing and completeness of information.

9.5 Required Information: Clients must provide accurate company name, address details, director and shareholder information, company activities, and any other information required by Companies House.

9.6 Company Name Availability: We check name availability. If unavailable, we suggest alternatives. Additional checks may incur a small fee.

9.7 Registered Office Address: Package includes a London registered office address free for 12 months. Renewal fees apply thereafter.

9.8 Business Address Service: Includes London business address for 12 months. Mail forwarding may be available at additional cost.

9.9 Company Secretary Service: Includes Company Secretary Service for 12 months — dedicated account manager, company registers, and support for company changes.

9.10 Banking Referral: We provide a referral to Wise UK business accounts. Approval and terms are subject to Wise’s policies. We are not responsible for third-party banking decisions.

9.11 Compliance and Ongoing Obligations: Once registered, you are responsible for ongoing Companies House and HMRC compliance. We provide initial support; ongoing compliance is the company’s responsibility.

9.12 Refund Policy: Refunds are generally not available once registration has commenced. If registration cannot be completed for reasons beyond our control, a partial refund may be considered case-by-case, minus administrative costs.

9.13 Client Responsibilities: Clients must provide accurate information. False information may result in rejection, legal consequences, and fee forfeiture.

9.14 Country Eligibility: Available to residents of most countries. Clients must verify eligibility and comply with home-country rules on foreign company ownership.

9.15 Limitation of Liability: Liability for Sturformation is limited to the €1,000 service fee. We are not liable for business losses, tax implications, or legal consequences. Consult qualified advisors in your jurisdiction.

9.16 Service Modifications: We may modify package contents, pricing, or terms with 30 days’ notice. Changes do not affect clients who have already paid and commenced registration.

9.17 Contact and Support: WhatsApp +44 7446 955025 or support@sturmost.com. Free telephone support for the life of your company is included.

Questions about our policies?

Contact support if you need clarification on our Terms of Service or Privacy Policy.

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